Zappos

Zappos

A leader in online apparel and footwear sales by striving to provide shoppers the best possible service and selection.

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$1.2b

Valuation: $1.2b

Acquisition
Total Funding000k
More about Zappos
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Zappos.com is a leading online retailer specializing in shoes, clothing, handbags, and accessories. Founded in 1999 and headquartered in Las Vegas, Zappos initially focused on selling shoes but has since expanded its product offerings to include a wide range of fashion items. The company operates in the e-commerce market and serves a diverse customer base looking for quality products and exceptional service. Zappos' business model revolves around providing an outstanding customer experience, which includes free shipping both ways, a 365-day return policy, and 24/7 customer service. Revenue is generated through the sale of branded merchandise, and the company often runs promotions and offers a VIP program that rewards loyal customers with points and expedited shipping. Zappos is renowned for its strong company culture and commitment to delivering 'WOW' through service, which has earned it a loyal customer following and numerous accolades.

Keywords: online retailer, shoes, clothing, handbags, accessories, customer service, free shipping, VIP program, e-commerce, branded merchandise, company culture.

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Investments by Zappos

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