Sourcefit

Sourcefit is a business process outsourcing (BPO) company that specializes in providing offshore outsourcing solutions to businesses across various industries. Established in 2009, Sourcefit initially supported a global social network project for Vodafone and has since expanded its client footprint to four continents. The company offers a range of services including recruitment, training, and ongoing support for remote staff, ensuring seamless integration with clients' local teams and processes. Sourcefit operates in the BPO market, serving clients who seek to lower costs and enhance service levels through outsourcing. The company makes money by charging for its recruitment and support services, but notably does not require any upfront fees or deposits. Sourcefit's business model focuses on long-term partnerships, providing continuous support to ensure client success. The company has developed proprietary technologies such as the Ringtrue dialer and MyFit HRIS tool to enhance its service offerings. In 2022, Sourcefit expanded its operations by opening an office in the Dominican Republic, providing nearshore outsourcing solutions and multilingual support in Spanish, French, and German.

Keywords: offshore outsourcing, remote collaboration, business continuity, recruitment, training, BPO, cost reduction, service enhancement, proprietary technology, multilingual support.