Shipway Technology

Shipway.in is a comprehensive platform designed to enhance customer engagement and satisfaction through advanced shipment tracking and notification services. Catering primarily to eCommerce businesses, Shipway provides tools that allow companies to track and notify customers about their shipment status automatically. The platform offers branded, customizable tracking URLs that not only help in brand building but also provide opportunities for cross-selling. Additionally, Shipway features a feedback widget to generate Net Promoter Scores (NPS), enabling businesses to measure customer satisfaction and improve their services. The company operates in the logistics and eCommerce market, serving clients who require efficient and reliable shipment tracking solutions. Shipway's business model revolves around offering subscription-based services and API integrations, which allow seamless integration with various tracking systems. Revenue is generated through subscription fees and premium features that enhance the tracking and customer engagement experience.

Keywords: eCommerce, shipment tracking, customer engagement, branded URLs, NPS score, performance analytics, logistics, API integration, cross-selling, customer satisfaction.