Miuros
SaaS for Enterprise and large SMEs, that digs with AI into one of the most underused corporate asset: the Customer Service data, to get the most out of it.
| Date | Investors | Amount | Round |
|---|---|---|---|
| - | investor investor investor investor investor investor investor investor | €0.0 | round |
| N/A | €0.0 | round | |
| investor investor investor investor | €0.0 | round | |
* | N/A | Acquisition | |
| Total Funding | 000k | ||
| EUR | 2017 |
|---|---|
| Revenues | 0000 |
| EBITDA | 0000 |
| % EBITDA margin | 41 % |
| Profit | 0000 |
| % profit margin | 27 % |
| EV | 0000 |
| EV / revenue | 00.0x |
| EV / EBITDA | 00.0x |
| R&D budget | 0000 |
Source: Company filings or news article
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Miuros is a technology startup specializing in AI-powered analytics and automation solutions for customer service teams. The company operates in the customer service and support market, targeting businesses that require scalable and efficient customer service operations. Miuros offers an Intelligence Suite that transforms customer service data into actionable insights, enabling managers to make data-driven decisions through flexible dashboards. The suite includes features such as quality assurance, which focuses on agent growth and improvement, and automation tools that streamline complex processes. Miuros serves international scaling customer service teams, helping them to enhance customer experiences and operational efficiency. The business model is primarily SaaS (Software as a Service), generating revenue through subscription fees for its platform. Miuros differentiates itself by not just being a vendor but a partner to its clients, aiming to grow alongside them and continuously improve its offerings based on client feedback. The company is SOC 2 Type 1 certified, ensuring top-notch security and privacy measures for its clients' data.
Keywords: AI-powered, analytics, automation, customer service, data insights, quality assurance, SaaS, scalable, efficiency, security.