Medinfo

Medinfo ApS, established as an independent entity in 2021, specializes in providing outsourced medical information and patient support services across the Nordic region. With a focus on pharmaceutical and medical device companies, Medinfo leverages over 20 years of experience to deliver high-quality, professional communication in all Nordic languages. The company offers 1st line support 24/7/365 through various channels, ensuring efficient case management and adherence to customer requirements. Medinfo's business model revolves around optimizing medical information services for its clients, allowing them to concentrate on their core competencies. By reporting key performance indicators such as efficiency and response time, Medinfo ensures transparency and accountability in its operations. The company serves as a strategic partner for its clients, striving for excellence and solution-oriented service delivery. Keywords: outsourcing, medical information, patient support, pharmaceutical, Nordic, 24/7 support, case management, KPI reporting, professional communication, strategic partner.