Crescendo
Crescendo combines AI with a global service team to address complex customer service challenges, improving experiences efficiently and effectively.
| Date | Investors | Amount | Round |
|---|---|---|---|
* | $50.0m Valuation: $500m | Series C | |
| Total Funding | 000k | ||
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Crescendo is an AI-powered platform designed to solve complex customer service challenges by combining advanced technology with a global team of experts. The platform features conversational AI that supports interactions in 56 languages, available 24/7, across voice, chat, and email. It integrates seamlessly into your business processes, delivering real-time customer support that adapts to your brand's voice and goals.
Crescendo’s business insights dashboard provides detailed analytics for every customer interaction, helping organizations identify trends and make data-driven decisions. With a human-in-the-loop approach, its expert team works alongside AI to handle complex cases while continuously improving system performance. This dual system ensures consistent, high-quality customer experiences.
The platform offers performance-based pricing, aligning incentives with measurable results. Whether for small businesses or large enterprises, Crescendo provides a scalable solution to enhance customer service efficiency and satisfaction.
Keywords: Crescendo, AI-powered CX, conversational AI,