ClickPost

ClickPost is India's largest ecommerce shipping courier integration platform, designed to streamline logistics for online retailers. The platform integrates with multiple courier services, providing a unified tracking system that reduces return-to-origin (RTO) rates and optimizes delivery performance. ClickPost serves ecommerce companies looking to enhance their shipping operations, offering features like real-time tracking, proactive resolution of shipment delays, and a plug-and-play returns solution. The business operates in the ecommerce logistics market, targeting companies that require efficient and reliable shipping solutions. ClickPost's business model revolves around a software-as-a-service (SaaS) approach, charging clients based on the services and integrations they use. Revenue is generated through subscription fees and possibly transaction-based charges for specific logistics services. The platform's AI-driven capabilities help reduce customer service calls by 40%, providing an Amazon-like shipping experience for its users.

Keywords: ecommerce logistics, courier integration, real-time tracking, RTO reduction, shipment visibility, AI-driven, returns management, 3PL logistics, SaaS, proactive resolution.