Chatter Research

Chatter Research operates in the customer experience management market, focusing on providing real-time, actionable insights to retailers through its conversational AI platform. The company engages with customers via their preferred channels, collecting feedback that helps retailers understand and improve their brand experience. By turning online reviews into revenue, Chatter Research helps businesses increase their search engine rankings and foot traffic. The platform is designed to be intuitive and effective, empowering brands to take swift and confident actions based on targeted feedback. Chatter Research primarily serves retail clients, offering a subscription-based business model where revenue is generated from fees paid for the use of their technology. The company is based in Toronto, Ontario, and emphasizes innovation and a bias for action to create value for its clients.

Keywords: conversational AI, customer experience, real-time insights, retail, feedback, brand experience, sales effectiveness, online reviews, search engine ranking, Toronto.